Boyut Turizm Organizasyon Hizmetleri ve Bilgi Sistemleri San Tic Ltd Şti (“Boyut Health”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with our health tourism services provided via our website www.boyuthealth.com. We comply with the Turkish Personal Data Protection Law (KVKK) to safeguard your rights.

 

1. Data Controller

 

Company Name: Boyut Turizm Organizasyon Hizmetleri ve Bilgi Sistemleri San Tic Ltd Şti
Brand Name: Boyut / Boyut Health
TÜRSAB License: Costa Tour, No: 3698
Health Tourism Certificate Holder: Costa Tour, No: AK-1387 (owned by Boyut)
Address: Kavacik Mh, Ekinciler Cd. No:16/4 Beykoz, Istanbul, Turkey
Phone: +90 216 414 2015
Email: hello@boyuthealth.com
Website: www.boyuthealth.com

 

2. Personal Data We Collect

 

To provide our health tourism services, we may collect and process the following personal data:

 

• Identification data: full name, date of birth, gender
• Contact information: phone number, email address, postal address
• Health-related data: medical history, health conditions, treatment details
• Official identification: passport, ID card, visa information
• Payment and billing details
• Travel and accommodation preferences
• Communication data: messages and correspondence between you and us
• IP address and technical data related to website usage (cookies, device information)

 

3. Legal Basis for Processing

 

We process your personal data based on the following legal grounds under Turkish Personal Data Protection Law (KVKK):

 

• Performance of a contract: to provide you with health tourism services
• Compliance with legal obligations: fulfilling regulatory and legal requirements
• Consent: for marketing communications and certain data processing activities, where required
• Legitimate interests: improving services, customer support, and ensuring security

 

4. Purposes of Data Processing

 

Your personal data is processed for the following purposes:

 

• Planning, arranging, and delivering health tourism services, including medical appointments and travel arrangements
• Managing bookings, payments, invoicing, and financial transactions
• Communicating with you about your requests, appointments, and follow-ups
• Marketing and promotional communications (with your explicit consent)
• Meeting legal and regulatory obligations
• Enhancing service quality, conducting customer satisfaction analysis, and business development
• Protecting against fraud, unauthorized access, and ensuring IT security

 

5. Data Sharing and Transfers

 

Your personal data may be shared with:

 

• Healthcare providers, hospitals, and medical professionals involved in your treatment
• Travel agencies, accommodation providers, and transportation services related to your trip
• Legal authorities and regulatory bodies, if required by law
• Business partners and service providers engaged under strict confidentiality agreements

 

We do not sell your personal data to third parties.

 

6. Data Security

 

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to your personal data is limited to authorized personnel only.

 

7. Data Retention

 

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with applicable laws and regulations. Once no longer needed, your data is securely deleted or anonymized.

 

8. Your Rights

 

Under the Turkish Personal Data Protection Law (KVKK), you have the following rights concerning your personal data:

 

• The right to access your personal data and obtain information on how it is processed
• The right to request correction or deletion of inaccurate or incomplete data
• The right to object to or restrict processing under certain conditions
• The right to withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)
• The right to lodge a complaint with the Personal Data Protection Authority (KVKK)

To exercise your rights, please contact us at hello@boyuthealth.com.

 

9. Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies to improve user experience and analyze site usage. 

Please read this cookie policy (“cookie policy”, “policy”) carefully before using [boyuthealth.com] website (“website”, “service”) operated by [name] (“us”, ‘we”, “our”).

 

What are cookies?

 

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

 

What types of cookies do we use?

 

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

 

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

 

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

 

How to delete cookies?

 

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.

 

Contacting us

 

If you have any questions about this policy or our use of cookies, please contact us.

 

10. Dispute Resolution and Governing Law

 

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes arising out of or related to this policy shall be subject to the exclusive jurisdiction of the courts located in Istanbul, Turkey.

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on our website www.boyuthealth.com with an updated effective date. We encourage you to review this policy periodically.

 

12. Contact Information

 

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:

 

Boyut Turizm Organizasyon Hizmetleri ve Bilgi Sistemleri San Tic Ltd Şti

 

Address: Kavacik Mh, Ekinciler Cd. No:16/4 Beykoz, Istanbul, Turkey
Phone: +90 216 414 2015
Email: hello@boyuthealth.com
Website: www.boyuthealth.com

 

Effective Date: July 31, 2025